eKYC – Why Malaysian Banks Must Act Now!
Bank Negara confirmed in July 2020 that banks and other financial institutions could deploy eKYC as part of the onboarding process.
Measuring and Eliminating Customer Friction
A digital transformation resolution for 2020.
Are We Being Too Sensitive about Price Sensitivity?
The view that pricing optimisation outcomes focus squarely on a customer’s price sensitivity may be short-sighted.
Fair Pricing with Price Optimisation
Some people believe that the application of price optimisation takes advantage of price-insensitive customers. In fact, a powerful pricing engine is more necessary than ever.
$13.5M Loss Shows Why Layered Fraud Defences Matter
Cosmos Bank recently had $13.5 million siphoned off by hackers linked to the Lazarus Group in North Korea. These attacks emphasize the need for layered fraud defences and controls that effectively mitigate such risks.
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