Four Key Changes in Collections Since COVID-19 Struck
Digital collections, agility, consumer focus on analytics are priorities now as debt collectors deal with the pandemic
Digital Customer Communications and COVID-19
Collections teams are now responsible for more customers than ever — are they ready?
Is Your Collection Operation Stepping Up to the Pandemic Challenge?
Beyond short-term impacts, portfolios, workforces and operating models are changing
Measuring and Eliminating Customer Friction
A digital transformation resolution for 2020.
Creative Ways to Help Vulnerable Customers
Can the banking industry match the innovative approaches used in utilities?
Energy Optimization: Ørsted Wins FICO Decisions Award
Ørsted, the world's leading offshore wind farm developer, has used FICO® Xpress Optimization to develop a novel digital energy optimization solution.
How Energy Optimization Can Make Renewables More Reliable
You can’t control the sun, the wind or the snow. But using predictive and prescriptive analytics, along with optimization algorithms, you can do the next best thing.
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