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FICO Fraud Expert Naomi Palmer Wins Women in Credit Award

Naomi Palmer, a fraud consultant at FICO, won silver in the ‘Team Player of the Year’ category

Measuring and Eliminating Customer Friction

A digital transformation resolution for 2020.

Optimizing Resource Placement in Bank Deserts

AI has long been used for optimizing resource placement and rural bank location should be no exception

Making The Digital Leap in Banking

Best Practices For Responsible Digital Transformation

Reinventing Origination: Fixing the Decisions that Matter

How analytics can transform the offer determination and decision accuracy process.

Reinventing Origination: Engage the Customer in the Process

Beyond Generation Z: Digital Account Opening for Everyone

Authorised Push Payment Fraud – The Liability Challenge

The National Board for Customer Disputes in Sweden have ruled that banks should be liable for so-called “push payment” fraud losses over a certain amount.

How to Spot Counterfeit Cards — It Takes a Network

Counterfeit cards are relatively simple to spot. So how were the criminals in the European road tolls scheme successful?

Long-Term Customers: The Indirect Auto Finance Opportunity

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