Our comprehensive survey uncovered striking regional differences in consumer priorities and behaviors, challenging conventional wisdom about what drives account selection

From banks to telcos to debt collection agencies, what looks like unrecoverable bad debt may in fact be first-party fraud - here's how to reduce its impact

Navigate the complexities of enterprise fraud management with seamless orchestration, real-time detection, and scalable prevention and intervention strategies.

Real-time communications play a key role for banks to balance sensible friction in fraud management with customer preferences for ease and convenience

Hyper-personalized fraud management is becoming integral to banks’ abilities to extend fraud-protected but friction-free customer experiences

A lack of context and orchestration can limit a bank’s ability to stop fraud, while increasing the potential for false positives

Orchestration enables enterprises to align controls, grab the best data, derive valuable insights and take the best actions to achieve specific outcomes

A price elasticity model enables the product team to set deposit rates with a sound understanding of the expected performance from the rate strategy

As customer interactions go completely online, digital identity verification and authentication help — but sophisticated authentication can’t stop all types of fraud

FICO's annual conference exposed some of the biggest fraud trends today, from the "scamdemic" to bot attacks

As consumer spending patterns change in the pandemic, fraudsters are changing to match

New communications tools must be combined with a focus on each borrower's financial circumstances, to identify vulnerable customers and how to manage them

Segmentation and new variables are among the COVID-19 banking recommendations

Being nimble and awake to the rapid changes occurring to bank fraud will be essential.

There are various forms of auto finance fraud that can make it incredibly difficult to flag suspicious transactions.