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How to Protect Mobile Wallets from Prepaid Card Fraud

What are the strategies that are reshaping the battle against prepaid card fraud within the realm of mobile wallets?

Are Student Loan Holders at Risk as Deferments Expire?

Factors driving credit score decreases observed among student loan holders involved behaviors such as delinquency on credit products including bankcards, auto loans, and mortgages

Enterprise Fraud Solution Buyers Want More Agility, More Data

Our recent global survey reveals the investment priorities and functionality requirements for enterprise-level fraud solution buyers

Does Your Fraud Department Have the Right KPIs?

Measuring the right things matters - if fraud reduction comes at a cost to customer experience, you may have the wrong fraud KPIs

Solving Your Clients’ Top 4 Customer Communication Challenges

Financial services partner organizations should offer best-in-class customer communication technology, with easy implementation, ongoing management and impressive results

Simulated FICO Score Impacts from Balance Aggregation due to Mortgage Forbearance

Research shows balance aggregation results in modest impact to FICO® Scores

Collections Communications: Multi-Channel vs. Omni-Channel

Multi-channel vs. omni-channel communications may seem to be a matter of semantics, but it represents a real difference in how successful your customer programs will be

Debt Collection Communications: Are You Doing It Right?

A new survey shows how many debt collectors are missing the mark in their contact strategies

Debt Collection: 5 Questions for Meeting Inbound Demand

The pandemic has put stress on lenders' and debt collectors' ability to meet inbound demand - here are 5 points for reviewing your abilities

Debt Collection in the Pandemic: Why UK Customers are Dissatisfied

New data points to problems lenders have executing customer-centric collections

Simulated FICO Score Impacts due to Mortgage Forbearance

Analysis identified modest impacts to FICO Scores from forbearance-related potential increases in mortgage balance.

Operational Resilience in Collections – Will You Meet the FCA’s Standards?

The UK's financial regulator is calling for greater operational resilience - here's how collections operations can respond

Debt Collection and COVID-19: Why a Vision Matters

Taking a forward-looking approach to debt management can help us manage the current crisis

Truncation Bias in Score Validations: When Rejected Applications Strike Back

The set-up of a score validation can greatly influence model performance results — and sometimes inflate them

Got Enough Fraud… Models That Is?

When designing a strategy for detecting and preventing fraud, everyone always comes to the same conclusion—there is no silver bullet.

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