Debt Collection and COVID-19: Why a Vision Matters
Taking a forward-looking approach to debt management can help us manage the current crisis
Morris Dancing, the Bubonic Plague and IFRS 9
IFRS 9 changes the accounting recognition of loan impairment from an “incurred” to an “expected” loss basis, requiring new predictive models that bring the worlds of accounting and credit risk modelling ever closer together.
Does Your Omnichannel Strategy Match What Customers Want?
Our survey clearly revealed that many lenders are not using omnichannel to communicate via the channels customers prefer.
Collections Managers — Do You Have “Willful Blindness”?
It’s easy to ignore what’s right in front of our eyes — and I’m afraid that I see many examples right here in the UK credit industry.
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