Four Key Changes in Collections Since COVID-19 Struck
Digital collections, agility, consumer focus on analytics are priorities now as debt collectors deal with the pandemic
Digital Customer Communications and COVID-19
Collections teams are now responsible for more customers than ever — are they ready?
Is Your Collection Operation Stepping Up to the Pandemic Challenge?
Beyond short-term impacts, portfolios, workforces and operating models are changing
Creative Ways to Help Vulnerable Customers
Can the banking industry match the innovative approaches used in utilities?
Optimizing Resource Placement in Bank Deserts
AI has long been used for optimizing resource placement and rural bank location should be no exception
Reinventing Origination: Fixing the Decisions that Matter
How analytics can transform the offer determination and decision accuracy process.
FICO Receives Analytics 50 Award for FICO Score XD
Drexel University’s LeBow College of Business and CIO.com have named analytic software firm FICO a winner of the Analytics 50 Awards for the second year in a row.
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