While a contact-free period makes sense from a customer experience point of view, a balance needs to be struck between this and fraud detection and prevention.

Across product development, sales and our Fair Isaac Advisors consultancy group, our fraud team has grown by 23% over the last year.

Drexel University’s LeBow College of Business and CIO.com have named analytic software firm FICO a winner of the Analytics 50 Awards for the second year in a row.