FICO survey demonstrates the importance of fraud protection to today’s customers and the need to effectively balance security with convenience

Moving from separate systems to a single platform, and using omnichannel communications, are keys to improving both risk and fraud management

Siloes between your application fraud management and originations teams can create customer experience problems and increase losses - here are some ways to break through the siloes

Barriers between functions create credit risk and fraud exposure and lead to poor customer experiences and reduced business growth

These fraud trends will define 2024 as financial institutions look to enhance security and protect the customer experience

The rise of 'tap & go' payments during the pandemic increased fraud risk - here's what lenders can do to mitigate contactless payments fraud

Done right, hyper-personalization is the key to some major challenges faced by fraud departments, transforming customer experience and fraud controls

As the PSR’s response to authorized push payment fraud moves towards becoming law, what will the results be? Will there be unintended consequences? And what can banks do?

Fraud protection is now firmly on the radar for consumers and has risen substantially as a deciding factor - it could even be a competitive advantage for banks

Poor awareness of authorised push payment fraud scams coupled with high customer expectations of banks’ abilities to deal effectively with fraud cases present a challenge

Another year of pandemic-related upheaval will bring new European fraud scams and financial crime challenges

Fraudsters flock to open banking to harvest data and, especially, to make payments - making an enterprise fraud strategy more important than ever

Scams will become the number one fraud type, as confusion and anxiety over COVID and Brexit continue

Forecast at £15-26 billion, bounce back loan fraud is haunting the UK government.

In this Q&A, Matt Cox shares tips for banks looking to combat APP scams