Contactless Payments Fraud – A Sleeping Lion in a Trillion-Pound Market
The rise of 'tap & go' payments during the pandemic increased fraud risk - here's what lenders can do to mitigate contactless payments fraud
Is Hyper-Personalization a Game Changer for Fraud Management?
Done right, hyper-personalization is the key to some major challenges faced by fraud departments, transforming customer experience and fraud controls
Responsible AI: Are European Firms Ready for the Regulators?
As the EU works on an AI Act, FICO research suggests that banks are expanding their use of AI but not necessarily focused on responsible AI
Consumers Prioritize Mortgage Payments Over Auto
What are the drivers behind this mortgage and auto loan payment hierarchy behavioral shift and is it likely to be a lasting trend?
APP Scams: What Impact Will the PSR’s Proposals in the UK Have?
As the PSR’s response to authorized push payment fraud moves towards becoming law, what will the results be? Will there be unintended consequences? And what can banks do?
Pre-Delinquency Measures for Financially Vulnerable Customers
How well individuals respond to pre-delinquency measures often hinges on the strategies lenders use to engage with them
Strong Fraud Protection Could Draw More Customers - Survey
Fraud protection is now firmly on the radar for consumers and has risen substantially as a deciding factor - it could even be a competitive advantage for banks
Covid to Cost-of-Living: Assessing Affordability in Uncertain Times
The removal of the mortgage market affordability test in the UK could pose challenges at a time when affordability is an important lending issue
Medical Collection Removals Have Little Impact on FICO Scores
Based on FICO’s analysis, only 3% of FICO scorable consumers would be impacted by medical collection removals
Application Fraud – An Open Door for Fraudsters
Digital transformation, accelerated by the pandemic, has increased the threat of application fraud
UK Consumers Won't Tolerate Financial Crime At Their Bank
More Than Half of UK Consumers Would Switch Banks if Theirs Was Involved in a Money Laundering Scandal
Survey: When Do Fraud Controls Ruin the Customer Experience?
Poor awareness of authorised push payment fraud scams coupled with high customer expectations of banks’ abilities to deal effectively with fraud cases present a challenge
European Fraud Predictions 2022: Vaccine Scams to Deep Fakes
Another year of pandemic-related upheaval will bring new European fraud scams and financial crime challenges
Reduced Revolving Debt: A Key Driver of Improved FICO Scores During Pandemic
Paying down credit card balances, driven by reduced spending, increased savings and awareness, among other factors, helped many consumers show improvement in FICO® Scores.
Open Banking Demands an Enterprise Fraud Strategy
Fraudsters flock to open banking to harvest data and, especially, to make payments - making an enterprise fraud strategy more important than ever
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