Two surveys of insurance industry executives show the challenges in insurers' digital transformation initiatives - here's how a platform approach closes the gaps

For deposit-taking institutions, a rising-rate environment presents both a challenge and an opportunity - and deposit price optimisation provides a strong solution

Alarmingly, from RFPs we’ve seen at FICO, many banks are creating systems that will either be non-compliant with SCA or will create an unacceptable customer experience

Fraud communications and other interactions are increasingly seen as a vital part of the customer experience.