As Digital Disruption complicates financial services firms’ best-laid customer centricity and decisioning plans, it is easy to lose sight of long-term business strategies.

The Platform has really grown as the launch pad that is rocketing entire companies to new levels of technical and business heights.

One company’s digital transformation is everyone else’s digital disruption

A groundbreaking collaboration for TM Forum shows how advanced analytics and open APIs can improve telecom business assurance

As CSPs have looked to introduce additional controls and checks at the front-end onboarding process, fraudsters have moved to account takeover fraud.

Subscription fraud occurs when a fraudster uses their own, a stolen or a synthetic identity to obtain mobile devices and services with no intention to pay.

Operationalize Analytics: Xpress Insight turns advanced analytic assets into a fully functioning application for business users

Creating a collaborative, scalable, transparent process for getting advanced analytics out of the lab and into the everyday business is the only way to truly operationalize and get maximum business value from analytic investments.

Our global survey with TM Forum demonstrates that many CSPs are at a relatively early stage of using advanced analytics in telecommunications — and European CSPs appear to be further behind.

Ofcom are currently consulting on how to address overpayment for mobile phones - is better customer communication the answer?