What do credit score high achievers have in common and what can we learn from the credit behavioral characteristics in these populations?

The national average FICO Score did not go up for the first time in over a decade, a trend that’s seen at the city and state level across the nation

How the FICO Platform can enable explainable machine learning models for more effective PD calculations

Fierce competition, open banking and financial inclusion drive the uptake of transaction analytics in lending

Recent increase in the average FICO® Score is reflective, in part, of impacts that the pandemic has had on U.S. consumers’ credit behavior, credit report, and credit history.

Financial services partner organizations should offer best-in-class customer communication technology, with easy implementation, ongoing management and impressive results

Through explainable machine learning models, behavioural and PD models for the retail banking sector can be created with higher levels of predictiveness.

Whilst the EU have rightly focused on the use of AI and data science strategic leadership, more needs to be done on AI explainability

Multi-channel vs. omni-channel communications may seem to be a matter of semantics, but it represents a real difference in how successful your customer programs will be

A new survey shows how many debt collectors are missing the mark in their contact strategies

The pandemic has put stress on lenders' and debt collectors' ability to meet inbound demand - here are 5 points for reviewing your abilities

New data points to problems lenders have executing customer-centric collections

The UK's financial regulator is calling for greater operational resilience - here's how collections operations can respond

Taking a forward-looking approach to debt management can help us manage the current crisis

Stay informed as you manage your credit health through the Coronavirus outbreak.