Protect your customers and prevent fraud losses from various types of scams using intelligent intervention

With real-time, omni-channel communications, banks can improve fraud management and customer experience with personalized outreach

FICO has helped Santa deliver this Christmas - the next step in decision management is to see how he could do better next year

While there are several viable routes to strong customer authentication, the choice of a second factor, possession, is posing problems.

The view that pricing optimisation outcomes focus squarely on a customer’s price sensitivity may be short-sighted.

Some people believe that the application of price optimisation takes advantage of price-insensitive customers. In fact, a powerful pricing engine is more necessary than ever.