Naomi Palmer, a fraud consultant at FICO, won silver in the ‘Team Player of the Year’ category

Just as every orchestra needs a conductor, decision orchestration keeps all the rules and processes firing at the right times in your system

Microservices are small building blocks created to accomplish a business action or decision, and can be used throughout the business to increase efficiency and improve results

Unless you are good at generating the right data characteristics, or features, which are relevant to your business decisions, you cannot increase the value of big data

Multiple types of data can be fed into banking systems to make better decisions - but can your system handle it?

Now is the time to move from a traditional financial company to a modern Open Banking ecosystem

With synthetic identity fraud on the rise, behavioral biometrics enable banks to balance customer experience and fraud prevention

FICO has helped Santa deliver this Christmas - the next step in decision management is to see how he could do better next year

Managing credit risk needs to start with a vision for the customer experience

97% of Turkish respondents in new survey say they would open a financial account fully online

The crisis has re-emphasized the importance of customer-level decisions and communications

The National Board for Customer Disputes in Sweden have ruled that banks should be liable for so-called “push payment” fraud losses over a certain amount.

Counterfeit cards are relatively simple to spot. So how were the criminals in the European road tolls scheme successful?