Our comprehensive survey uncovered striking regional differences in consumer priorities and behaviors, challenging conventional wisdom about what drives account selection

From banks to telcos to debt collection agencies, what looks like unrecoverable bad debt may in fact be first-party fraud - here's how to reduce its impact

Navigate the complexities of enterprise fraud management with seamless orchestration, real-time detection, and scalable prevention and intervention strategies.

Real-time communications play a key role for banks to balance sensible friction in fraud management with customer preferences for ease and convenience

Hyper-personalized fraud management is becoming integral to banks’ abilities to extend fraud-protected but friction-free customer experiences

A lack of context and orchestration can limit a bank’s ability to stop fraud, while increasing the potential for false positives

Orchestration enables enterprises to align controls, grab the best data, derive valuable insights and take the best actions to achieve specific outcomes

As customer interactions go completely online, digital identity verification and authentication help — but sophisticated authentication can’t stop all types of fraud

FICO's annual conference exposed some of the biggest fraud trends today, from the "scamdemic" to bot attacks

How the FICO Platform can enable explainable machine learning models for more effective PD calculations

Fierce competition, open banking and financial inclusion drive the uptake of transaction analytics in lending

Through explainable machine learning models, behavioural and PD models for the retail banking sector can be created with higher levels of predictiveness.

Whilst the EU have rightly focused on the use of AI and data science strategic leadership, more needs to be done on AI explainability

FICO has helped Santa deliver this Christmas - the next step in decision management is to see how he could do better next year

Being nimble and awake to the rapid changes occurring to bank fraud will be essential.