Factors driving credit score decreases observed among student loan holders involved behaviors such as delinquency on credit products including bankcards, auto loans, and mortgages

As economic victims swell the collections queue, do you have the tools you need to differentiate them and apply the correct treatments to different cohorts?

While the current series of economic shocks may seem "unprecedented", there are clear lessons from past crises that should shape our collections strategies today

With as much as 50% of consumers experiencing financial difficulty soon, it's time to review your early and pre-collections strategy and processes

In order to deal with the rising cost of living and other challenges, anyone managing collections portfolios and effective debt recovery strategies needs these capabilities

How the FICO Platform can enable explainable machine learning models for more effective PD calculations

Fierce competition, open banking and financial inclusion drive the uptake of transaction analytics in lending

From identifying vulnerable customers to storing the right data, here are best practices for debt collection in the current pandemic

Through explainable machine learning models, behavioural and PD models for the retail banking sector can be created with higher levels of predictiveness.

As we enter the third year of the global pandemic, what are the challenges facing debt collection and debt resolution professionals?

In this presentation from the Collections and Vulnerability conference, Bruce Curry lays out the case for customer-centric debt collection and its impact on a firm's performance

​​​​​​​The numbers speak for themselves because digital-first collections counts when it comes to tackling late-paying accounts

Automated dial-direct calls to late-paying customers continue to help recover around 5% of delinquent accounts

Research shows balance aggregation results in modest impact to FICO® Scores

The time to invest in collections technology and improve your processes is now, not when the pandemic-driven debt tsunami hits