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The 2500-Year-Old, $900 Billion Lesson Haunting Digital Transformation

Despite spending more than a trillion dollars, 70% of corporate Digital Transformation projects are coming up short

Crossing the COVID-19 Chasm (in Days, Not Months)

Getting back to business quickly when disruption strikes

Debt Collection and COVID-19: What Past Crises Can Teach Us

Lessons learned from the last recession can help debt collectors now - but there are also important differences to understand

Translated, “Customer-Centric” Means “Circle the Wagons.” Or does it?

In digital transformation, customer centricity offers both important defensive and offensive capabilities

Are You a Digital Disruptor or Disruptee?

Preview of January 21 Webinar on Digital Transformation

Collections & Recovery Predictions 2020: Brexit and Other Challenges

As both creditors and third-party debt servicers change their operating models, economic challenges and regulations will prove harder to manage

Do You Realize What Business You’re Really In?

As Digital Disruption complicates financial services firms’ best-laid customer centricity and decisioning plans, it is easy to lose sight of long-term business strategies.

ICYMI: Watching the Platform Become a Launch Pad at FICO World 2019

The Platform has really grown as the launch pad that is rocketing entire companies to new levels of technical and business heights.

If You Are Reacting to Digital Disruption You May Already Be Too Late

Disruption and Transformation: Opposite Sides of the Same Coin

One company’s digital transformation is everyone else’s digital disruption

11 Credit Trends That Raise Questions for Debt Collectors

However efficient and advanced a debt collection operation is, it’s being stress-tested by a multitude of factors in ways not seen since the last global recession.

Managing Persistent Debt, Static Delinquency and IFRS 9

When we look at how card issuers are dealing with three key factors — the performance of delinquent credit card portfoli...

Using Xpress Insight to Operationalize Analytics

Operationalize Analytics: Xpress Insight turns advanced analytic assets into a fully functioning application for business users

Operationalizing Analytics for Maximum Value

Creating a collaborative, scalable, transparent process for getting advanced analytics out of the lab and into the everyday business is the only way to truly operationalize and get maximum business value from analytic investments.

Embrace Your Data & Implement A Customer Centric Strategy

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