The Perfect Credit Score: Understanding the 850 FICO Score
What do credit score high achievers have in common and what can we learn from the credit behavioral characteristics in these populations?
Agile Collections Strategies Can Protect Loyalty in Tough Times
As economic victims swell the collections queue, do you have the tools you need to differentiate them and apply the correct treatments to different cohorts?
In-depth look at the distribution of average U.S. FICO® Scores in 2022
The national average FICO Score did not go up for the first time in over a decade, a trend that’s seen at the city and state level across the nation
Debt Collection: Have We Learned the Lessons of the Last Crises?
While the current series of economic shocks may seem "unprecedented", there are clear lessons from past crises that should shape our collections strategies today
Even in a Crisis, the Best Collections Strategy Is to Avoid Collections
With as much as 50% of consumers experiencing financial difficulty soon, it's time to review your early and pre-collections strategy and processes
Meeting Debt Collection Challenges Amid a Squeeze on Income
In order to deal with the rising cost of living and other challenges, anyone managing collections portfolios and effective debt recovery strategies needs these capabilities
Deep Dive into Distribution of the FICO® Score Across the US
Recent increase in the average FICO® Score is reflective, in part, of impacts that the pandemic has had on U.S. consumers’ credit behavior, credit report, and credit history.
8 Success Tips for Debt Collection in the Pandemic
From identifying vulnerable customers to storing the right data, here are best practices for debt collection in the current pandemic
Debt Collection and Debt Resolution in 2022
As we enter the third year of the global pandemic, what are the challenges facing debt collection and debt resolution professionals?
Why Customer-Centric Debt Collection Is Critical - Video
In this presentation from the Collections and Vulnerability conference, Bruce Curry lays out the case for customer-centric debt collection and its impact on a firm's performance
Digital-First Collections Means Thinking Like a Marketer
The numbers speak for themselves because digital-first collections counts when it comes to tackling late-paying accounts
Digital-First Collections Doesn't Mean Dropping the Dialler
Automated dial-direct calls to late-paying customers continue to help recover around 5% of delinquent accounts
The Role of Decision Orchestration in Financial Platforms
Just as every orchestra needs a conductor, decision orchestration keeps all the rules and processes firing at the right times in your system
Master Debt Collection Now – Before It’s Too Late
The time to invest in collections technology and improve your processes is now, not when the pandemic-driven debt tsunami hits
Debt Collection Approaches for the COVID-19 Recovery
Signs to watch for, technologies that might help and recommendations on how to work with borrowers
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