Digital collections, agility, consumer focus on analytics are priorities now as debt collectors deal with the pandemic

Collections teams are now responsible for more customers than ever — are they ready?

Beyond short-term impacts, portfolios, workforces and operating models are changing

Can the banking industry match the innovative approaches used in utilities?

Ørsted, the world's leading offshore wind farm developer, has used FICO® Xpress Optimization to develop a novel digital energy optimization solution.

Until now, it has been very difficult for a lender to understand the pressures on any consumer in terms of their ability to absorb more credit and pay off the required instalments, without placing unbearable stress on their finances.

You can’t control the sun, the wind or the snow. But using predictive and prescriptive analytics, along with optimization algorithms, you can do the next best thing.

Lenders are looking for new ways to connect with the estimated 3 billion people worldwide who fall outside the credit ma...