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UK Cards Report: Concerns Over Post-Christmas Payments

The FICO UK Credit Market Report for November shows a rise in card spending, raising concerns over post-holiday payments

UK Credit Report: Is £90 Million in Unused Credit a Bad Thing?

Analysis of UK card trends shows scope for high spending over the holiday, perhaps leading some consumers into hot water

UK Credit Market Report: Good News and Warning Signs

The furlough schemes and payment holidays continue to mask the extent of consumers' financial troubles

UK Credit Report: Early-Stage Delinquencies Rise

UK card issuers’ data reveals continued increase in spending as well as first signs of consumers missing two payments

New Data: How COVID-19 Is Impacting the UK Credit Card Market

FICO UK Credit Card Market Report – June/July 2020

The Impact of COVID-19 on the UK Credit Card Market

FICO UK Credit Market Report – May 2020

Transforming the Customer Experience: Telecommunications

How FICO works with telecommunication providers to drive smarter, more personal customer decisions and offers.

Using Benchmarking Data Strategically for Card Management

Benchmarking data can help you evaluate strategies, identify focus areas for your portfolio, and provide information to auditors and regulators

Consumer Banking Predictions 2020: Expect the Unexpected

Thoughts on personal loans, consolidations and the auto industry.

Transforming the Customer Experience: Automotive Lending

How FICO works with lenders to improve the automotive lending experience

Collections: UK Card Trends Show Delinquent Balances Mounting

2-cycle balances growing for cards raise issues around Persistent Debt

Analytics in Banking: Start with the End in Mind

Banks spend too much time trying to predict things, rather than mapping out how their people, processes, and technology will need to change if they are successful.

Persistent Debt – Moving from Prevention to Competing

My last two posts on persistent debt in the UK focused on compliance and prevention. Here’s a different angle: Can issuers actually compete in this area?

Persistent Debt – Moving from Compliance to Prevention

Following on from my previous post on persistent debt, here I’m tackling the topic of preventing customers from falling into persistent debt.

Complying with Persistent Debt Regulations — What’s Next?

While issuers have already started the actions prescribed by the FCA's persistent debt regulations, there is still a sizeable amount of work to complete and opportunities to be identified.

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