The FICO UK Credit Market Report for November shows a rise in card spending, raising concerns over post-holiday payments

Analysis of UK card trends shows scope for high spending over the holiday, perhaps leading some consumers into hot water

The furlough schemes and payment holidays continue to mask the extent of consumers' financial troubles

Automated communications increase revenues and customer service while decreasing the cost of collections

UK card issuers’ data reveals continued increase in spending as well as first signs of consumers missing two payments

FICO UK Credit Card Market Report – June/July 2020

How analytics can supplement and enhance efficiencies in Collections

FICO UK Credit Market Report – May 2020

This is the time to look at new tools, new strategies, and new approaches to customer service.

Automated predictive and prescriptive analytics can enhance collections operations

Benchmarking data can help you evaluate strategies, identify focus areas for your portfolio, and provide information to auditors and regulators

Advanced, automated communication will allow organizations to reach more consumers with fewer agents.

Rather than simply returning to business-as-usual, organizations can use this as an opportunity to re-invent themselves.

Are you using the right technology solutions to enhance your operations, improve your bottom line and deliver better customer service in collections?

2-cycle balances growing for cards raise issues around Persistent Debt