Financial services partner organizations should offer best-in-class customer communication technology, with easy implementation, ongoing management and impressive results

Monthly report on UK credit card trends shows financial prudence with spending down and percentage of payments to balance up – but will lockdown stashes save the day or fade away?

August saw a two-year low in consumers paying less than the amount due on cards, although signs of financial pressure can be seen

Our UK Credit Market Report of UK card trends for July 2021 reveals that there was an uplift in missed payment rates, whilst spend on cards marginally fell

Credit card trends for payments and delinquencies show similar patterns in the US, the UK and Canada, though extra savings and government support are masking the pandemic's impact

Looking at trends for activity, utilization, spend, balances, usage, interest reveals new focus areas for issuers

Credit card spend 3.5% higher than June 2019, suggesting some households are benefitting from pandemic savings, but not everyone is confident in financial position

Just as every orchestra needs a conductor, decision orchestration keeps all the rules and processes firing at the right times in your system

Markedly lower increase in card spend shows how consumers are reacting to the 'new normal'

Microservices are small building blocks created to accomplish a business action or decision, and can be used throughout the business to increase efficiency and improve results

End of lockdown spurs spending, but continued government support and accrued savings blur the true picture of UK debt

FICO data shows true state of consumer finances still masked in March; April will be pivotal for lenders

Unless you are good at generating the right data characteristics, or features, which are relevant to your business decisions, you cannot increase the value of big data

The increase in the amounts being requested and the fact that a higher proportion are being declined could help identify a sub population that is now riskier

A cross-sell campaign to your existing customers can be a relatively quick and profitable exercise compared to new accounts - here are tips and best practices for setting it up