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Which Consumer Segments Have Driven the Average FICO Score Higher Over the Past Decade?

A closer look at how much the national average FICO Score has been impacted by notable changes in the FICO scorable population

Average U.S. FICO Score Ticks Up to 706

The national average FICO Score has steadily risen over the past decade

Analytics in Banking: Start with the End in Mind

Banks spend too much time trying to predict things, rather than mapping out how their people, processes, and technology will need to change if they are successful.

Three Ways to Use Collections to "Save the Win"

I’ve found that the banks that see the best return on their customer acquisition investments tend to be the ones that have also invested appropriately in their collections capabilities

Delighting Customers in a Competitive Market: Learn from Your 'At-Bats'

With new customer acquisition costs spiraling out of control and nimble competitors trying to pick off profitable portions of your portfolios, there’s never been a more critical time to invest in customer management.

Competing in a Digital-first Environment: Is your Origination Process Ready?

Consumer Banking Predictions 2019: Four Trends to Watch

What are the top four areas of tactical concern within consumer banking that bank executives will make significant progress addressing in 2019?

Challenges Banks Face in Acquiring Customers in a Digital-first Era

Average U.S. FICO Score Hits New High

For the first time, the average FICO® Score in the U.S. has reached 704, showing a steady upward trend in US credit quality.

How Student Loan Borrowers Improve their FICO Scores

Can Machine Learning Build a Better FICO Score?

FICO conducted a research project to see just how much lift unconstrained, state-of-the-art ML techniques might offer over the FICO Score.

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