Will PSD2 and SCA Ruin Your Customer Experience?
Alarmingly, from RFPs we’ve seen at FICO, many banks are creating systems that will either be non-compliant with SCA or will create an unacceptable customer experience
Average U.S. FICO Score Hits New High
For the first time, the average FICO® Score in the U.S. has reached 704, showing a steady upward trend in US credit quality.
Why Should Banks Automate More Fraud Communications?
Fraud communications and other interactions are increasingly seen as a vital part of the customer experience.
Can Machine Learning Build a Better FICO Score?
FICO conducted a research project to see just how much lift unconstrained, state-of-the-art ML techniques might offer over the FICO Score.
US Average FICO Score Hits 700: A Milestone for Consumers
FICO regularly tracks the national FICO Score distribution as an important gauge of US consumer credit behavior.
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