Legacy architecture shouldn’t be a bad thing, but legacy thinking will hold you back

In a world that has shifted away from an orderly and linear customer journey, we need a platform to understand how the game is evolving

It generally takes some time for the effects of a major macroeconomic event to start to show up in consumers’ credit reports.

The Open Communications initiative has the potential to dramatically change the way CSPs work with consumers

What FICO Scores can tell us about the road ahead

The FICO Score doesn’t negatively consider forbearance/deferment agreements.

New processes and tools are needed to deal with an escalating number of customers with payment challenges

In today's fully digital environment, it's more important than ever to improve identity verification and validation processes for customer onboarding and management

Helping health authorities and governments with access to CDRs or facilitating digital communications could help containment

FICO Score 10 Suite gives lenders unparalleled flexibility and predictive power to make even more precise lending decisions

From financial inclusion to AI failures, here are four things I see happening

Subscription fraud is growing, while use of AI and machine learning remains surprisingly low

A closer look at how much the national average FICO Score has been impacted by notable changes in the FICO scorable population

The national average FICO Score has steadily risen over the past decade

A groundbreaking collaboration for TM Forum shows how advanced analytics and open APIs can improve telecom business assurance