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Composable Architectures: Why Now and What’s Next

Composable architectures are driving IT’s evolution by enabling greater flexibility, scalability and resilience

What Is Intelligent Feature Management? Why Is It Essential?

Intelligent feature management is a disciplined approach to identifying, creating, managing, and utilizing enriched data assets

Collection Predictions 2021: Uncertainty and Opportunity

Four insights on the possible state of the debt collection industry in the United States

Successes from Automating Communications in Collections

Automated communications increase revenues and customer service while decreasing the cost of collections

Analytics or Human Experience? The Answer is Both

How analytics can supplement and enhance efficiencies in Collections

Collections Post-Pandemic: Ramping up Collection Activities

This is the time to look at new tools, new strategies, and new approaches to customer service.

Collections Post-Pandemic: Analytics & Automated Communications

Automated predictive and prescriptive analytics can enhance collections operations

Collections Post-Pandemic: Automating Customer Communications

Advanced, automated communication will allow organizations to reach more consumers with fewer agents.

Collections Post-Pandemic: Re-thinking the Business of Collections

Rather than simply returning to business-as-usual, organizations can use this as an opportunity to re-invent themselves.

5 Ways To Provide Better Customer Service In Collections

Are you using the right technology solutions to enhance your operations, improve your bottom line and deliver better customer service in collections?

Tax Compliance; Enhancements with Analytics

Tax agencies have a limited amount of resources to pursue tax compliance activities (collections and audit).

Procure-to-Pay, 3 Ways Analytics Reduces Risks and Costs

Government Collections Analytics: 3 Ways To Collect More Money

Energy Optimization: Ørsted Wins FICO Decisions Award

Ørsted, the world's leading offshore wind farm developer, has used FICO® Xpress Optimization to develop a novel digital energy optimization solution.

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