Two surveys of insurance industry executives show the challenges in insurers' digital transformation initiatives - here's how a platform approach closes the gaps

Machine Learning helps telcos prevent and protect against fraudsters

How FICO Scoring can help companies make decisions that benefit society

Telco strategies depend on cross-selling and upselling services, which makes affordability analytics critical

Pioneered by FICO, credit scoring has helped women worldwide get better access to credit, breaking the bias with data science

Successful, cost-effective delivery of digital projects in banking hinges on five key steps

Consumer expectations for digital account opening are rising - but our survey shows the demands vary across age groups and countries

In a world of digital-first originations, consumers will tolerate increased friction when opening accounts for specific high-value financial products, such as mortgages

New research shows that most consumers will answer up to 10 questions during the account opening process - any more and half will give up

More than 85% of consumers polled said they were willing to consider opening a financial account digitally - but they have high expectations

Interactions with vulnerable customers offer critical insights that can transform business outcomes, performance and drive long-term loyalty and retention

Legacy architecture shouldn’t be a bad thing, but legacy thinking will hold you back

In a world that has shifted away from an orderly and linear customer journey, we need a platform to understand how the game is evolving

Santa's facing a number of challenges this year related to the pandemic. Can the FICO Platform help?

The Open Communications initiative has the potential to dramatically change the way CSPs work with consumers