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Financial Inclusion Using Analytics

How FICO Scoring can help companies make decisions that benefit society

IWD 2022: Breaking the Bias with Data Science

Pioneered by FICO, credit scoring has helped women worldwide get better access to credit, breaking the bias with data science

Collection Predictions 2021: Uncertainty and Opportunity

Four insights on the possible state of the debt collection industry in the United States

The Santa Challenge 1: Get the Data!

Santa's facing a number of challenges this year related to the pandemic. Can the FICO Platform help?

Successes from Automating Communications in Collections

Automated communications increase revenues and customer service while decreasing the cost of collections

Analytics or Human Experience? The Answer is Both

How analytics can supplement and enhance efficiencies in Collections

Four Key Changes in Collections Since COVID-19 Struck

Digital collections, agility, consumer focus on analytics are priorities now as debt collectors deal with the pandemic

Collections Post-Pandemic: Ramping up Collection Activities

This is the time to look at new tools, new strategies, and new approaches to customer service.

FICO Resilience Index Now Available for Lenders to Pilot

FICO works to keep credit flowing during uncertain economic times

Collections Post-Pandemic: Analytics & Automated Communications

Automated predictive and prescriptive analytics can enhance collections operations

Collections Post-Pandemic: Automating Customer Communications

Advanced, automated communication will allow organizations to reach more consumers with fewer agents.

Collections Post-Pandemic: Re-thinking the Business of Collections

Rather than simply returning to business-as-usual, organizations can use this as an opportunity to re-invent themselves.

Digital Customer Communications and COVID-19

Collections teams are now responsible for more customers than ever — are they ready?

Is Your Collection Operation Stepping Up to the Pandemic Challenge?

Beyond short-term impacts, portfolios, workforces and operating models are changing

VIDEO: Fighting Bias in AI, Analytics and Scores

Diverse thinking is needed to avoid introducing gender bias and other forms of bias into analytic models

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