Financial Inclusion Using Analytics
How FICO Scoring can help companies make decisions that benefit society
IWD 2022: Breaking the Bias with Data Science
Pioneered by FICO, credit scoring has helped women worldwide get better access to credit, breaking the bias with data science
Solving Your Clients’ Top 4 Customer Communication Challenges
Financial services partner organizations should offer best-in-class customer communication technology, with easy implementation, ongoing management and impressive results
Collections Communications: Multi-Channel vs. Omni-Channel
Multi-channel vs. omni-channel communications may seem to be a matter of semantics, but it represents a real difference in how successful your customer programs will be
Debt Collection Communications: Are You Doing It Right?
A new survey shows how many debt collectors are missing the mark in their contact strategies
Debt Collection: 5 Questions for Meeting Inbound Demand
The pandemic has put stress on lenders' and debt collectors' ability to meet inbound demand - here are 5 points for reviewing your abilities
Collection Predictions 2021: Uncertainty and Opportunity
Four insights on the possible state of the debt collection industry in the United States
The Santa Challenge 1: Get the Data!
Santa's facing a number of challenges this year related to the pandemic. Can the FICO Platform help?
Debt Collection in the Pandemic: Why UK Customers are Dissatisfied
New data points to problems lenders have executing customer-centric collections
Successes from Automating Communications in Collections
Automated communications increase revenues and customer service while decreasing the cost of collections
Analytics or Human Experience? The Answer is Both
How analytics can supplement and enhance efficiencies in Collections
Operational Resilience in Collections – Will You Meet the FCA’s Standards?
The UK's financial regulator is calling for greater operational resilience - here's how collections operations can respond
Collections Post-Pandemic: Ramping up Collection Activities
This is the time to look at new tools, new strategies, and new approaches to customer service.
FICO Resilience Index Now Available for Lenders to Pilot
FICO works to keep credit flowing during uncertain economic times
Collections Post-Pandemic: Analytics & Automated Communications
Automated predictive and prescriptive analytics can enhance collections operations
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Connect with FICO for answers to all your product and solution questions. Interested in becoming a business partner? Contact us to learn more. We look forward to hearing from you.