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Risk-Aware Marketing to Personalize Telco Customer Engagement

Here's how technology from the banking space can help telcos compete with aggressively competitive sales and retention tactics

The Perfect Credit Score: Understanding the 850 FICO Score

What do credit score high achievers have in common and what can we learn from the credit behavioral characteristics in these populations?

In-depth look at the distribution of average U.S. FICO® Scores in 2022

The national average FICO Score did not go up for the first time in over a decade, a trend that’s seen at the city and state level across the nation

The Rise of Telco Cloud-Based Platform Solutions

As telcos make the transition from on-premises to cloud-based platform solutions, they need to get maximum value from the data sets, information sources and insights available

Delivering Trust for Risk-Aware Telcos - Using Data and Analytics

Pre-screened, right-sized offers and the efficient use of ‘just-in-time’ data are helping telcos win, retain and safeguard more customers – regardless of age or credit profile

Deep Dive into Distribution of the FICO® Score Across the US

Recent increase in the average FICO® Score is reflective, in part, of impacts that the pandemic has had on U.S. consumers’ credit behavior, credit report, and credit history.

Collection Predictions 2021: Uncertainty and Opportunity

Four insights on the possible state of the debt collection industry in the United States

The Opportunity for Credit Unions and Regional Banks to Win over Big Bank Customers

Automate the prescreen process and create personal and frequent campaigns

Successes from Automating Communications in Collections

Automated communications increase revenues and customer service while decreasing the cost of collections

Analytics or Human Experience? The Answer is Both

How analytics can supplement and enhance efficiencies in Collections

Collections Post-Pandemic: Ramping up Collection Activities

This is the time to look at new tools, new strategies, and new approaches to customer service.

Collections Post-Pandemic: Analytics & Automated Communications

Automated predictive and prescriptive analytics can enhance collections operations

Collections Post-Pandemic: Automating Customer Communications

Advanced, automated communication will allow organizations to reach more consumers with fewer agents.

Collections Post-Pandemic: Re-thinking the Business of Collections

Rather than simply returning to business-as-usual, organizations can use this as an opportunity to re-invent themselves.

Protecting Your Credit during the Coronavirus Outbreak

Stay informed as you manage your credit health through the Coronavirus outbreak.

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