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Risk-Aware Marketing to Personalize Telco Customer Engagement

Here's how technology from the banking space can help telcos compete with aggressively competitive sales and retention tactics

The Rise of Telco Cloud-Based Platform Solutions

As telcos make the transition from on-premises to cloud-based platform solutions, they need to get maximum value from the data sets, information sources and insights available

Delivering Trust for Risk-Aware Telcos - Using Data and Analytics

Pre-screened, right-sized offers and the efficient use of ‘just-in-time’ data are helping telcos win, retain and safeguard more customers – regardless of age or credit profile

Financial Inclusion Using Analytics

How FICO Scoring can help companies make decisions that benefit society

IWD 2022: Breaking the Bias with Data Science

Pioneered by FICO, credit scoring has helped women worldwide get better access to credit, breaking the bias with data science

Collection Predictions 2021: Uncertainty and Opportunity

Four insights on the possible state of the debt collection industry in the United States

The Santa Challenge 1: Get the Data!

Santa's facing a number of challenges this year related to the pandemic. Can the FICO Platform help?

The Opportunity for Credit Unions and Regional Banks to Win over Big Bank Customers

Automate the prescreen process and create personal and frequent campaigns

Successes from Automating Communications in Collections

Automated communications increase revenues and customer service while decreasing the cost of collections

Analytics or Human Experience? The Answer is Both

How analytics can supplement and enhance efficiencies in Collections

Collections Post-Pandemic: Ramping up Collection Activities

This is the time to look at new tools, new strategies, and new approaches to customer service.

FICO Resilience Index Now Available for Lenders to Pilot

FICO works to keep credit flowing during uncertain economic times

Collections Post-Pandemic: Analytics & Automated Communications

Automated predictive and prescriptive analytics can enhance collections operations

Collections Post-Pandemic: Automating Customer Communications

Advanced, automated communication will allow organizations to reach more consumers with fewer agents.

Collections Post-Pandemic: Re-thinking the Business of Collections

Rather than simply returning to business-as-usual, organizations can use this as an opportunity to re-invent themselves.

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