Evolving Landscape of Machine Learning Relative to the FICO® Score
How does progress in artificial intelligence stack up to the FICO credit score model?
Using Augmented Intelligence and Machine Learning in Credit Scoring
Blending artificial intelligence, machine learning and domain expertise in the design of credit scores - a video discussion with Agus Sudjianto
Solving Your Clients’ Top 4 Customer Communication Challenges
Financial services partner organizations should offer best-in-class customer communication technology, with easy implementation, ongoing management and impressive results
Collections Communications: Multi-Channel vs. Omni-Channel
Multi-channel vs. omni-channel communications may seem to be a matter of semantics, but it represents a real difference in how successful your customer programs will be
Debt Collection Communications: Are You Doing It Right?
A new survey shows how many debt collectors are missing the mark in their contact strategies
Debt Collection: 5 Questions for Meeting Inbound Demand
The pandemic has put stress on lenders' and debt collectors' ability to meet inbound demand - here are 5 points for reviewing your abilities
Debt Collection in the Pandemic: Why UK Customers are Dissatisfied
New data points to problems lenders have executing customer-centric collections
Operational Resilience in Collections – Will You Meet the FCA’s Standards?
The UK's financial regulator is calling for greater operational resilience - here's how collections operations can respond
Debt Collection and COVID-19: Why a Vision Matters
Taking a forward-looking approach to debt management can help us manage the current crisis
FICO Score Research: Explainable AI for Credit Scoring
FICO Scores R&D has empirically investigated potential benefits and risks associated with using some of the latest AI and machine learning approaches for credit scoring.
Explainable AI and the FICO Score
My presentation on “Transparency by Design: An Explainable AI Approach to Credit Risk Scoring” discusses our application of recent machine learning technologies to challenge the US FICO® Score.
FICO Scores, Artificial Intelligence and Machine Learning
How are advances in artificial intelligence and machine learning changing credit risk assessment? That’s a topic I’ll be exploring in three presentations at FICO World 2018.
Does Your Omnichannel Strategy Match What Customers Want?
Our survey clearly revealed that many lenders are not using omnichannel to communicate via the channels customers prefer.
5 Hot Topics in Credit Scoring from Edinburgh
If you want to seek out the newest ideas in credit scoring, the best place is the annual Edinburgh Credit Scoring and Control conference.
How New Risk Analytics Stress-Test Individual Consumers
Want to know which consumers will more likely default when they encounter an unpredicted financial stress situation in the future? Traditional risk scores won’t give you the full picture.
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Connect with FICO for answers to all your product and solution questions. Interested in becoming a business partner? Contact us to learn more. We look forward to hearing from you.