Are we making the progress we want to see — and regulators demand — on non-performing loans (NPL)?

How are advances in artificial intelligence and machine learning changing credit risk assessment? That’s a topic I’ll be exploring in three presentations at FICO World 2018.

In this uncertain environment, are retailers doing enough to manage the vast amount of “tick” consumers have amounted?

The UK’s Financial Conduct Authority desperately wants to help 3+ million borrowers get out of persistent debt — but will the fixes work the way they want them to?

Last year saw collectors making plans to deal with new regulations, as were their colleagues throughout banking. It’s no surprise then that the most popular collections posts on the FICO Blog dealt with getting ready for IFRS 9 and GDPR.

In 2017, collections professionals were pulled by regulations, digital transformation, customer demands and new ways of working. Will 2018 be better?

Want to know which consumers will more likely default when they encounter an unpredicted financial stress situation in the future? Traditional risk scores won’t give you the full picture.