Protect your customers and prevent fraud losses from various types of scams using intelligent intervention

With real-time, omni-channel communications, banks can improve fraud management and customer experience with personalized outreach

Bank Negara confirmed in July 2020 that banks and other financial institutions could deploy eKYC as part of the onboarding process.

While there are several viable routes to strong customer authentication, the choice of a second factor, possession, is posing problems.

Cosmos Bank recently had $13.5 million siphoned off by hackers linked to the Lazarus Group in North Korea. These attacks emphasize the need for layered fraud defences and controls that effectively mitigate such risks.