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Transform Your Bank’s Customer Acquisition with Real-Time Decisioning

A FICO World session on how automation and real-time decisioning are transforming customer onboarding for financial institutions

Solving Your Clients’ Top 4 Customer Communication Challenges

Financial services partner organizations should offer best-in-class customer communication technology, with easy implementation, ongoing management and impressive results

Collections Communications: Multi-Channel vs. Omni-Channel

Multi-channel vs. omni-channel communications may seem to be a matter of semantics, but it represents a real difference in how successful your customer programs will be

Expanding Access to Credit Through Alternative Data

The UltraFICO Score enables lenders to make more refined credit decisions than they can with the traditional FICO Score alone.

Debt Collection Communications: Are You Doing It Right?

A new survey shows how many debt collectors are missing the mark in their contact strategies

Debt Collection: 5 Questions for Meeting Inbound Demand

The pandemic has put stress on lenders' and debt collectors' ability to meet inbound demand - here are 5 points for reviewing your abilities

Debt Collection in the Pandemic: Why UK Customers are Dissatisfied

New data points to problems lenders have executing customer-centric collections

Operational Resilience in Collections – Will You Meet the FCA’s Standards?

The UK's financial regulator is calling for greater operational resilience - here's how collections operations can respond

Debt Collection and COVID-19: Why a Vision Matters

Taking a forward-looking approach to debt management can help us manage the current crisis

How Alliant Credit Union Reinvented Its Lending Program

FICO Score XD 2 and Innovations in Financial Inclusion

A key point that the experts underscored during the Financial Inclusion sessions at LendIt was that expanding financial inclusion is a win-win proposition.

Video: NAB Succeeds With Analytically-Driven Collections

70% of APAC Banks To Use AI in Collections by 2019

Globe Telecom Cuts Delinquencies 40% Using FICO CCS

Does Your Omnichannel Strategy Match What Customers Want?

Our survey clearly revealed that many lenders are not using omnichannel to communicate via the channels customers prefer.

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Connect with FICO for answers to all your product and solution questions. Interested in becoming a business partner? Contact us to learn more. We look forward to hearing from you.