How to Build a Winning Customer Communication Strategy to Reduce Fraud and Improve Debt Resolution

Reducing fraud, improving debt collection and building customer loyalty are three gains businesses can achieve with a great customer communication strategy

FICO’s Leadership in Optimization – Interview with Timo Berthold

In his interview for the podcast “Subject to”, FICO’s Timo Berthold discusses his career in computational optimization and mixed integer programming

FICO Scientist Honored at Leading Operational Research Conference

FICO’s Claudio Gambella was a member of a team awarded at EURO 2024 for its work in mathematical optimization

Using Real-Time Communications to Defend Against Fraud

One effective way for service providers to protect customers against fraud schemes is through automated, real-time, two-way communication and notification

Subscription Fraud: 6 Analytics Capabilities You Need to Fight It

Service providers can expect to achieve improvements of 30% or more from applying advanced analytics to fight subscription fraud

Advancing the Science of Optimization: FICO & Zuse Institute Berlin

FICO partners with Zuse Institute Berlin on critical research into mathematical optimization

The Power of Optimization: Solving a Dire Water Access Problem

The SEIO-BBVA prize for best applied contribution in operations research goes to a team including FICO’s Selene Silvestri

The Santa Challenge 4: Fly with Fewer Reindeer!

Two of Santa's reindeer are self-isolating - how can he make the flight with less speed? FICO optimization shows him how!

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