Protect your customers and prevent fraud losses from various types of scams using intelligent intervention

With real-time, omni-channel communications, banks can improve fraud management and customer experience with personalized outreach

In his interview for the podcast “Subject to”, FICO’s Timo Berthold discusses his career in computational optimization and mixed integer programming

FICO’s Claudio Gambella was a member of a team awarded at EURO 2024 for its work in mathematical optimization

FICO partners with Zuse Institute Berlin on critical research into mathematical optimization

The SEIO-BBVA prize for best applied contribution in operations research goes to a team including FICO’s Selene Silvestri

After 65 Years, FICO (still) innovates and leads with our software solutions.

Two of Santa's reindeer are self-isolating - how can he make the flight with less speed? FICO optimization shows him how!

How FICO works with telecommunication providers to drive smarter, more personal customer decisions and offers.

Thoughts on personal loans, consolidations and the auto industry.

How FICO works with lenders to improve the automotive lending experience

While there are several viable routes to strong customer authentication, the choice of a second factor, possession, is posing problems.

Banks spend too much time trying to predict things, rather than mapping out how their people, processes, and technology will need to change if they are successful.

I’ve found that the banks that see the best return on their customer acquisition investments tend to be the ones that have also invested appropriately in their collections capabilities

With new customer acquisition costs spiraling out of control and nimble competitors trying to pick off profitable portions of your portfolios, there’s never been a more critical time to invest in customer management.