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Four Key Changes in Collections Since COVID-19 Struck

Digital collections, agility, consumer focus on analytics are priorities now as debt collectors deal with the pandemic

Digital Customer Communications and COVID-19

Collections teams are now responsible for more customers than ever — are they ready?

Is Your Collection Operation Stepping Up to the Pandemic Challenge?

Beyond short-term impacts, portfolios, workforces and operating models are changing

Creative Ways to Help Vulnerable Customers

Can the banking industry match the innovative approaches used in utilities?

Build or Buy: Partnering in the Age of Model-Driven Organizations

Decision science and predictive analytics can enable businesses to make the most of all available data to anticipate customer needs and prescribe the best action.

Energy Optimization: Ørsted Wins FICO Decisions Award

Ørsted, the world's leading offshore wind farm developer, has used FICO® Xpress Optimization to develop a novel digital energy optimization solution.

Analytics Predictions 2019: Machine Learning & Data Efficiency

Adopting machine learning to enhance not just the accuracy of models but also drive efficiency is critical to amplify a key asset - the analytic team – and stay competitive.

How Energy Optimization Can Make Renewables More Reliable

You can’t control the sun, the wind or the snow. But using predictive and prescriptive analytics, along with optimization algorithms, you can do the next best thing.

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