Naomi Palmer, a fraud consultant at FICO, won silver in the ‘Team Player of the Year’ category

As consumer spending patterns change in the pandemic, fraudsters are changing to match

New communications tools must be combined with a focus on each borrower's financial circumstances, to identify vulnerable customers and how to manage them

Segmentation and new variables are among the COVID-19 banking recommendations

Decision science and predictive analytics can enable businesses to make the most of all available data to anticipate customer needs and prescribe the best action.

Adopting machine learning to enhance not just the accuracy of models but also drive efficiency is critical to amplify a key asset - the analytic team – and stay competitive.

The National Board for Customer Disputes in Sweden have ruled that banks should be liable for so-called “push payment” fraud losses over a certain amount.

Following a slide that lasted four+ years, the FICO® Credit Health Index for Russia began climbing in April 2016 and climbed another 2 points last quarter.

Counterfeit cards are relatively simple to spot. So how were the criminals in the European road tolls scheme successful?