Collections Post-Pandemic: Ramping up Collection Activities
This is the time to look at new tools, new strategies, and new approaches to customer service.
Collections Post-Pandemic: Analytics & Automated Communications
Automated predictive and prescriptive analytics can enhance collections operations
Collections Post-Pandemic: Automating Customer Communications
Advanced, automated communication will allow organizations to reach more consumers with fewer agents.
Collections Post-Pandemic: Re-thinking the Business of Collections
Rather than simply returning to business-as-usual, organizations can use this as an opportunity to re-invent themselves.
5 Ways To Provide Better Customer Service In Collections
Are you using the right technology solutions to enhance your operations, improve your bottom line and deliver better customer service in collections?
How are Credit Reports and Credit Scores Created? (Video)
The video provides an overview of the FICO Score
Tax Compliance; Enhancements with Analytics
Tax agencies have a limited amount of resources to pursue tax compliance activities (collections and audit).
What’s Important to Investors in a Credit Score? Leading Secondary Market Participants Weigh In
FICO surveyed securities investors in a range of industries — including mortgage, auto and commercial lending.
FICO’s Score A Better Future Program Helps Empower Consumers
94% of attendees said that the event gave them an improved understanding of tools they needed to manage their finances better in the future.
FICO Kicks Off Consumer Financial Education Program, "Score A Better Future"
SABF brings together consumer advocates, credit educators and community leaders to help consumers learn about credit scores and financial tools to help them achieve their dreams.
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