Debt Collection: 5 Questions for Meeting Inbound Demand
The pandemic has put stress on lenders' and debt collectors' ability to meet inbound demand - here are 5 points for reviewing your abilities
Debt Collection in the Pandemic: Why UK Customers are Dissatisfied
New data points to problems lenders have executing customer-centric collections
Operational Resilience in Collections – Will You Meet the FCA’s Standards?
The UK's financial regulator is calling for greater operational resilience - here's how collections operations can respond
Debt Collection and COVID-19: Why a Vision Matters
Taking a forward-looking approach to debt management can help us manage the current crisis
How are Credit Reports and Credit Scores Created? (Video)
The video provides an overview of the FICO Score
What’s Important to Investors in a Credit Score? Leading Secondary Market Participants Weigh In
FICO surveyed securities investors in a range of industries — including mortgage, auto and commercial lending.
FICO’s Score A Better Future Program Helps Empower Consumers
94% of attendees said that the event gave them an improved understanding of tools they needed to manage their finances better in the future.
FICO Kicks Off Consumer Financial Education Program, "Score A Better Future"
SABF brings together consumer advocates, credit educators and community leaders to help consumers learn about credit scores and financial tools to help them achieve their dreams.
The Role of Credit Scores in Mortgage Origination
This blog explores the role credit scores have in the mortgage lending and automated underwriting process. This is particularly important for conforming mortgages or mortgages sold to government-sponsored enterprises (GSEs).
Can Scoring Trended Data Help Lenders Expand Credit Access?
Can scoring trended data, or more accurately, trended credit bureau data, as some credit score companies claim, actually help expand credit access to these consumers?
Does Your Omnichannel Strategy Match What Customers Want?
Our survey clearly revealed that many lenders are not using omnichannel to communicate via the channels customers prefer.
Collections Managers — Do You Have “Willful Blindness”?
It’s easy to ignore what’s right in front of our eyes — and I’m afraid that I see many examples right here in the UK credit industry.
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