Helping customers get through the current crisis demands a new approach to assessing income, expenditure and affordability

Practical steps and a look at the impact COVID-19 is having on IFRS 9 for collections and recoveries

Lessons learned from the last recession can help debt collectors now - but there are also important differences to understand

As both creditors and third-party debt servicers change their operating models, economic challenges and regulations will prove harder to manage

The video provides an overview of the FICO Score

However efficient and advanced a debt collection operation is, it’s being stress-tested by a multitude of factors in ways not seen since the last global recession.

FICO surveyed securities investors in a range of industries — including mortgage, auto and commercial lending.

When we look at how card issuers are dealing with three key factors — the performance of delinquent credit card portfoli...

94% of attendees said that the event gave them an improved understanding of tools they needed to manage their finances better in the future.

Here’s my advice for 2019 in a nutshell: With IFRS 9 impacts and €780 billion of NPL in Europe alone, stop reading about AI and start thinking about optimization.

SABF brings together consumer advocates, credit educators and community leaders to help consumers learn about credit scores and financial tools to help them achieve their dreams.

Organisations will benefit from standing back from the BAU and determining how their analytics and technologies, which identify and support the management of distressed customers, need to change to ensure they secure that competitive advantage.

Are we making the progress we want to see — and regulators demand — on non-performing loans (NPL)?

This blog explores the role credit scores have in the mortgage lending and automated underwriting process. This is particularly important for conforming mortgages or mortgages sold to government-sponsored enterprises (GSEs).