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How to Get Better Results from Your ‘Lift and Shift’ Project

Moving to a ‘Lift, Shift and Enhance’ strategy can deliver substantial growth and future-proof your operation

FICO Introduces FICO Safe Driving Score 2.0

FICO and eDriving Release Latest Version of the FICO Safe Driving Score with Improved Ability to Predict Future Collisions and Offer Drivers Micro-Coaching After Every Trip

Will PSD2 and SCA Ruin Your Customer Experience?

Alarmingly, from RFPs we’ve seen at FICO, many banks are creating systems that will either be non-compliant with SCA or will create an unacceptable customer experience

Data-Driven Strategies: Looking Beyond the Commonplace

In this post, I explore the benefits of applying data-driven techniques to strategy design.

Why Should Banks Automate More Fraud Communications?

Fraud communications and other interactions are increasingly seen as a vital part of the customer experience.

More Scoring Myths: Closing Credit Cards

Recently I blogged about common FICO® Score myths. Here’s another widespread misconception: People believe that th...

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