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Financial Resilience: FICO Data Shows New US Borrowers Are More Fragile

Highlighting results from FICO’s 2023 FICO® Resilience Index 2 benchmarking reports

How to Fight Telecommunications Subscription Fraud

Machine Learning helps telcos prevent and protect against fraudsters

Addressing Portfolio Risk in Economic Uncertainty: Part 2 (2022)

Building portfolio risk resilience into customer acquisition

Addressing Portfolio Risk in Economic Uncertainty: Part 1 (2022)

This four-part series looks at embedding portfolio risk resilience into decisions across the credit lifecycle through targeted application of the FICO® Resilience Index

FICO® Resilience Index - Benchmarking Portfolio Resilience

Highlighting results from FICO’s release of FICO® Resilience Index benchmarking reports for 2022

Poor Affordability Analytics Create a Disconnect for Telcos

Telco strategies depend on cross-selling and upselling services, which makes affordability analytics critical

5 Keys to Winning the Multi-Billion-Dollar CX Wars

Successful, cost-effective delivery of digital projects in banking hinges on five key steps

Digital Account Opening in Finance: What Consumers Want

Consumer expectations for digital account opening are rising - but our survey shows the demands vary across age groups and countries

Digital-First Originations: Why Friction Counts in Small Amounts

In a world of digital-first originations, consumers will tolerate increased friction when opening accounts for specific high-value financial products, such as mortgages

10 Questions or Less – Why Consumers Abandon Account Opening

New research shows that most consumers will answer up to 10 questions during the account opening process - any more and half will give up

Digital-First Lending: The Pandemic Raised the Stakes

More than 85% of consumers polled said they were willing to consider opening a financial account digitally - but they have high expectations

Managing Vulnerable Customers: How New Analytics Can Help

Interactions with vulnerable customers offer critical insights that can transform business outcomes, performance and drive long-term loyalty and retention

Measuring Financial Resilience: Edinburgh Scoring Conference

At the 2021 Edinburgh Credit Scoring conference, we will address scoring innovations that can improve decisions in all different economic scenarios

Legacy Architecture & Digital Transformation: Can They Co-Exist?

Legacy architecture shouldn’t be a bad thing, but legacy thinking will hold you back

How to Address Portfolio Risk Volatility Through Economic Uncertainty - Part 2

Building resilience into customer acquisition

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