How to Track Customer Changes in the Pandemic with AI
New AI and machine learning technologies can shine a light on how COVID is changing customer behavior
Is COVID-19 Leading to More Food Delivery Fraud?
Home food deliveries have jumped in the pandemic, but FICO data shows that food delivery fraud hasn't
New Data Shows 3x Jump in Medical Equipment Fraud
US card data shows how medical equipment fraud and medical services fraud have changed in the pandemic
5 Key Research Findings on Enterprise Artificial Intelligence
New research on artificial intelligence shows how CAOs and CDOs are responding to the current pandemic, economic uncertainty, and renewed focus on social justice
Artificial Intelligence: Make it Ethical, Explainable, and Efficient
In a series on TechTarget's IoT Agenda, I discuss the 3 E's of artificial intelligence: ethical, explainable, and efficient.
Data Science Tropes: Cowboys and Sirens
In practical applications with impactful consequences, we need reliable, explainable models with well-defined scores that generalize well on yet-unseen data.
Slow EMV Conversion Invites Fraudsters to Self-Serve at Gas Stations
By leveraging machine learning, the FICO Falcon can help to capture the latest scams and frauds.
The Ballad of the Small Banker: An SBA Lender’s Experience with PPP Loans
How a Community Bank Served Small Businesses and the Manual Process Prevailed
Looking Ahead and Preparing for a Post-Coronavirus World
What’s next for the banking industry and how the COVID-19 pandemic will change the customer experience.
How Small Banks Can Protect Their Customers & Portfolio Amid the COVID-19 Crisis
What lenders should be doing NOW for their portfolios and their clients
How Small Banks Can Respond to the Coronavirus Outbreak and Help Businesses Survive
4 steps that community banks can take to respond to the COVID-19 pandemic and help their clients adjust to the economic impacts
Detecting Prepaid Card Fraud: A Multi-Layered Approach
In this deep dive, Scott Zoldi explains how innovations in machine learning and self-calibrating models are finding more fraud and reducing false positives
VIDEO: The REAL Problems with AI – My Talk with Kate Crawford
Data bias and untrained data scientists pose risks to AI models - and the trust we place in business decisions
FICO Fights Prepaid Card Fraud with AI and Machine Learning
Collaborative Profiling is one of the advanced techniques in our fraud models for prepaid card fraud
How Big Is the Rideshare Fraud Problem?
New FICO data shows high rate of card fraud as criminals hitch a ride on Uber and Lyft
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