Telco strategies depend on cross-selling and upselling services, which makes affordability analytics critical

Many organizations, including data science teams, derail innovation with internal competition that fragments resources and energy.

Successful, cost-effective delivery of digital projects in banking hinges on five key steps

I predict that Auditable AI and Humble AI will become widely used in 2022, as essential parts of Responsible AI

Consumer expectations for digital account opening are rising - but our survey shows the demands vary across age groups and countries

In a world of digital-first originations, consumers will tolerate increased friction when opening accounts for specific high-value financial products, such as mortgages

New research shows that most consumers will answer up to 10 questions during the account opening process - any more and half will give up

More than 85% of consumers polled said they were willing to consider opening a financial account digitally - but they have high expectations

Interactions with vulnerable customers offer critical insights that can transform business outcomes, performance and drive long-term loyalty and retention

FICO’s data science labs called interpretable latent feature-based neural networks (ILF NNET) help expose and eliminate biases derived from data showing up in the model.

The Responsible AI Playbook provides a clear path to operationalizing AI deployments. Use it to achieve high-impact business results within important ethical and legal boundaries.

Data scientists need to justify the need for the incremental risk we assume when using more complicated methods to solve a problem - not be open source junkies

Legacy architecture shouldn’t be a bad thing, but legacy thinking will hold you back

Auditable AI provides the documentation and records necessary to pass a regulatory review

FICO’s new Scam Detection Score identifies 50% more scam transactions compared to the standard fraud score