UK Credit Market Report: Good News and Warning Signs
The furlough schemes and payment holidays continue to mask the extent of consumers' financial troubles
AI Helps You Read a Customer's Pandemic "Story"
The clues are there about changing customer needs
How to Track Customer Changes in the Pandemic with AI
New AI and machine learning technologies can shine a light on how COVID is changing customer behavior
UK Credit Report: Early-Stage Delinquencies Rise
UK card issuers’ data reveals continued increase in spending as well as first signs of consumers missing two payments
Is COVID-19 Leading to More Food Delivery Fraud?
Home food deliveries have jumped in the pandemic, but FICO data shows that food delivery fraud hasn't
New Data Shows 3x Jump in Medical Equipment Fraud
US card data shows how medical equipment fraud and medical services fraud have changed in the pandemic
New Data: How COVID-19 Is Impacting the UK Credit Card Market
FICO UK Credit Card Market Report – June/July 2020
The Impact of COVID-19 on the UK Credit Card Market
FICO UK Credit Market Report – May 2020
5 Key Research Findings on Enterprise Artificial Intelligence
New research on artificial intelligence shows how CAOs and CDOs are responding to the current pandemic, economic uncertainty, and renewed focus on social justice
Artificial Intelligence: Make it Ethical, Explainable, and Efficient
In a series on TechTarget's IoT Agenda, I discuss the 3 E's of artificial intelligence: ethical, explainable, and efficient.
Using Benchmarking Data Strategically for Card Management
Benchmarking data can help you evaluate strategies, identify focus areas for your portfolio, and provide information to auditors and regulators
Data Science Tropes: Cowboys and Sirens
In practical applications with impactful consequences, we need reliable, explainable models with well-defined scores that generalize well on yet-unseen data.
Slow EMV Conversion Invites Fraudsters to Self-Serve at Gas Stations
By leveraging machine learning, the FICO Falcon can help to capture the latest scams and frauds.
Detecting Prepaid Card Fraud: A Multi-Layered Approach
In this deep dive, Scott Zoldi explains how innovations in machine learning and self-calibrating models are finding more fraud and reducing false positives
VIDEO: The REAL Problems with AI – My Talk with Kate Crawford
Data bias and untrained data scientists pose risks to AI models - and the trust we place in business decisions
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