Omnichannel Communications Help Banks Serve the Neurodivergent

For neurodivergent people struggling with debt, such as those with ADHD or autism, an omnichannel approach helps them meet payment deadlines and keep debt under control

Real-Time Payments Fraud: Are New Regulations and Liability Shifts Coming?

The growth of fraud associated with real-time payments has already caused liability and regulatory changes abroad – will it happen in the United States too?

Fighting Fraud with Responsible AI: My Talk with Dr. Scott Zoldi

FICO fraud expert TJ Horan talks fraud management and responsible AI with FICO's Chief Analytics Officer, Dr. Scott Zoldi

Orchestration to Fight the Crescendo of Scams and Fraud

Orchestration (of both data and process) is one of the most potent weapons in fighting scams and fraud, and FICO enables potent orchestration capabilities.

Explainability in Fraud Management — What to Focus On Now

Explainability in fraud management covers everything from how fraud systems work to how their models are trained to how they are fueled by the right data

5 Keys to Using AI and Machine Learning in Fraud Detection

If done properly, using AI and machine learning in fraud detection can clearly distinguish legitimate and fraudulent behaviors while adapting over time to new tactics

Digital Account Opening in Finance: What Consumers Want

Consumer expectations for digital account opening are rising - but our survey shows the demands vary across age groups and countries

Digital-First Originations: Why Friction Counts in Small Amounts

In a world of digital-first originations, consumers will tolerate increased friction when opening accounts for specific high-value financial products, such as mortgages

10 Questions or Less – Why Consumers Abandon Account Opening

New research shows that most consumers will answer up to 10 questions during the account opening process - any more and half will give up

Digital-First Lending: The Pandemic Raised the Stakes

More than 85% of consumers polled said they were willing to consider opening a financial account digitally - but they have high expectations

I, Cobot: Humans and Machines Team Up to Fight Fraud

Cobots are collaborative robots, and they're part of the way financial services fight fraud and financial crime

Managing Vulnerable Customers: How New Analytics Can Help

Interactions with vulnerable customers offer critical insights that can transform business outcomes, performance and drive long-term loyalty and retention

Join Our New Online Community to Fight Fraud & Financial Crime

The new FICO community will give you more detailed practical information to help your organization fight fraud & financial crime, and hear from fraud experts

The Midfield Pivot and the FICO Platform - Game Changers

In a world that has shifted away from an orderly and linear customer journey, we need a platform to understand how the game is evolving

How to Choose the Right Enterprise Fraud Solution

FICO’s recent Chartis ranking as Category Leader reflects best-in-class enterprise fraud management solutions

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Connect with FICO for answers to all your product and solution questions. Interested in becoming a business partner? Contact us to learn more. We look forward to hearing from you.