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Fraud and Financial Crime Convergence: It’s Really Here!

Four key challenges are driving financial institutions to bring fraud and financial crime management together

Identity Verification for Telcos: Are Selfies Enough?

In today's fully digital environment, it's more important than ever to improve identity verification and validation processes for customer onboarding and management

It’s OK, Boomer: Pondering P2P Payments and How to Fight Fraud

In a world where even "old" Boomers are making P2P payments, how can consumers protect themselves from fraud, and what are banks doing to protect their customers?

Mobile Operators and Coronavirus: Ideas to Help Slow the Spread

Helping health authorities and governments with access to CDRs or facilitating digital communications could help containment

Fraud and Financial Crime Product Strategy: C is for Convergence

Fraud and compliance need to move beyond their silos to effectively win the war against financial crime

Fraud Predictions 2020: It Could Happen to You

Our need for speed combined with criminals' craftiness makes it easier to trick us into fraudulent payments

Telecommunications Predictions 2020: Ready for the AI Fiasco?

From financial inclusion to AI failures, here are four things I see happening

Top Fraud Issues for Telecommunications: Survey Results

Subscription fraud is growing, while use of AI and machine learning remains surprisingly low

Using Machine Learning to Improve Telecom Business Assurance

A groundbreaking collaboration for TM Forum shows how advanced analytics and open APIs can improve telecom business assurance

Account Takeover Fraud in Telecom – 4 Things to Watch

As CSPs have looked to introduce additional controls and checks at the front-end onboarding process, fraudsters have moved to account takeover fraud.

What Is Telecom Subscription Fraud?

Subscription fraud occurs when a fraudster uses their own, a stolen or a synthetic identity to obtain mobile devices and services with no intention to pay.

Fraud & Payments Predictions 2019: Go Cashless - with Care

TJ Horan explains how his wallet diet paid off - and what this means for fraud in 2019.

Ho Ho Hold It! How to Avoid Fraud at Christmas Time

This holiday season should be a joyous one — for criminals. Holiday spending always makes it easier for fraudsters to steal your money, for two reasons.

Advanced Analytics in Telecommunications: Why the Lag?

Our global survey with TM Forum demonstrates that many CSPs are at a relatively early stage of using advanced analytics in telecommunications — and European CSPs appear to be further behind.

How to Address Overpayment for Mobile Phones

Ofcom are currently consulting on how to address overpayment for mobile phones - is better customer communication the answer?

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